Welfare Support

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When international students study in our public schools, we want to ensure that they are safe, happy and adequately cared for. In New Zealand's South Island, the school's teachers, classmates and friends, as well as the home-stay family ensure the safety of international students.

This may be the first time you are away from home, or even the first time you go abroad. The safety of international students is very important.

From the moment you arrive in South Island till the last day of your school, your safety will be closely watched.

We are responsible for your safety

If you live in a host family rather than with a parent or relative, New Zealand’s National Education Department is responsible for your safety in New Zealand. We must ensure your personal safety and make sure you are happy.

New Zealand’s National Ministry of Education and the school you are attending bear this responsibility. We are close partners and we all want to make sure you are safe, comfortable and happy, both on and off campus.

Choose the right school

We make sure that the school you are attending is the safest and best for you. You will receive the education, care and support you desire to make you happy and knowledgeable. Our accredited schoolspass a series of rigorous review procedures for student safety and academic achievement.

Choose the right host family

Your school will find the host family that suits you best and will continue to help you. The family we choose can support and help you adapt to the life and study in New Zealand as quickly as possible.

Understand the needs of international students

The staff of our public school has a huge experience of helping international students:

• The principal or vice principal is responsible for taking care of your safety.

• The Director of the International Department is your primary contact person. If you have any questions, you can contact them. They will also take care of and manage your accommodation, including home-stay arrangements or temporary changes.

• English as a Second Language (ESOL) teacher will support and guide you while learning English.

• Career counselors will help you to make plans for further study or employment.

• Nurses and counselors will take care of your physical and mental health.

Exclusive communication and support

When you arrive in New Zealand, your international student leader, usually the school's vice principal or international director, is the most important contact. They know the feelings and experiences of international students best. They also keep in touch with your parents and provide written reports at all stages, carry out regular phone calls, and at least one face-to-face meeting per year (possibly through the official representatives of the country where the student is located).

Admission guidelines and learning supports

Our public schools have entry guidelines and support programs to help you adapt to study and life in New Zealand as quickly as possible, including the following information and advice concerning:

• Your study plan and learning progress

• Books, school uniforms and other items

• Counseling, health care and personal safety

• Personal financial management and compliance with visa regulations

• Making new friends and participating in social or community activities

• Traveling

• Activities inside and outside the school

• Making your host family experience more interesting

• Choosing courses, career planning and higher education planning

All international students will receive:

• Admission guide

• Guide before and after departure

• Emergency contact card